Job Description

Analyse existing systems, applications and functions to ensure strategic ICT objectives are met

·         Map system processes and document current state

·         Undertake qualitative and quantitative research to identify trends and assist with determining business priorities

·         Build and maintain key relationships with stakeholders and delivery team to determine and resolve issues

·         Provide accurate advice about technical issues and solutions to assist with specifying business requirements for new or existing solutions

·         Write user stories, wireframes etc

·         Work closely with the testing team - provide input for UAT etc

Required Knowledge, Skills, and Abilities

Minimum 3 years as a Business Analyst and possess a strong familiarity with Agile methodology

·         Experienced in gathering and documenting requirements

·         Wireframing and process mapping tools such as Balsamiq, Miro, LucidChat etc

·         Experience in eCommerce domain

·         Experience in application and data migration highly regarded

·         Strong analytical skills with a good understanding of technology

·         Experience in process analysis for systems

·         Adept at engaging with internal technical customers at all levels within an organisation 

·         Experience with Jira

·         Understanding of digital technologies/frameworks including API's, UX, UI

·         Good communication skills